Director of Retail Job Description Template
Our company is looking for a Director of Retail to join our team.
Responsibilities:
- Contributes to team effort by accomplishing related results as needed;
- Refine omni-channel strategies to continuously deliver a seamless end-to-end customer experience that spans both online and stores;
- Manages daily replenishment of back stocked product to the sales floor, as well as maintaining a clean and organized back stock room;
- Develops and builds store displays. Manages all merchandising within each venue to present product in a clean and engaging manner at all times;
- Create and manage a team based environment with staff and continually evolve developing a positive atmosphere within the department;
- Ensure the store will maintain a clean atmosphere by adhering to an established cleaning schedule;
- Evaluate, execute, and manage any third party or temporary shop-in-shop or pop-up opportunities;
- Coordinates the checking in of products, merchandising product on floor, and warehousing back stock;
- Sets the exemplary role of Specialty Retail Service. Ensures the number one priority of all sales associates is the customer and customer service;
- Working with Retail Director, manages reorder of assigned product categories, while managing inventory levels in line with business levels;
- Establishes store procedures, ensuring all the above tasks are performed in a timely fashion;
- Attends monthly managers training;
- Ensures all employees have completed all end of shift duties. Responsible for the opening and closing procedures of the stores;
- Assist in covering monthly safety committee meetings and/or ambassador meetings;
- Help build ROA’s near and long term retail strategy.
Requirements:
- Must be able to stand up to 8 hours per day;
- A reputation for creating a high performing culture that consistently delivers results;
- Must be reliable and punctual;
- Must be flexible with schedules and be able to work holidays and weekends;
- Highly accountable with outstanding work ethic;
- Must be able to lift 30-40 lbs;
- Must have excellent interpersonal skills;
- Must be able to remain calm and portray a friendly demeanor in stressful situations;
- Must be able to walk, bend, push/pull, crouch, kneel, climb, and reach often;
- Attention to detail is a must;
- Must have excellent oral and written communication skills;
- Must be familiar with the operation of a retail point of sale software system;
- Must have the ability to adapt to unexpected situations;
- Proven leadership ability, as well as strength in building internal partnerships;
- Hands on experience opening brick-and-mortar stores.