Enterprise Account Manager Job Description Template
Our company is looking for a Enterprise Account Manager to join our team.
Responsibilities:
- Continually learn and develop knowledge of new technologies and selling points including enhancing expertise in the company’s products and solutions;
- Motivate all staff to share pertinent information about the market to facilitate the ease of recording, retrieval and use of information;
- Understand the market in which the company operates and how the company’s products and services are used within that market;
- Maintain contact with existing and potential customers to promote sales and deliver detailed account plans;
- Respond to sales requirements from existing and potential customers;
- Identify and make contact with potential customers;
- Identify new markets, both geographical and by industry sector, for company products;
- Deliver presentations of products at customer sites, via Webex and at conferences and exhibitions;
- Provide feedback from business community and potential customers to enhance product performance and service delivery;
- Champion and advocate for Enterprise customer requirements within Confluent;
- Meet/exceed quarterly renewal targets by proactively managing renewal portfolio and customer retention activities as a member of a sales team;
- Submit accurate and timely renewal sales forecasts through Salesforce.com ;
- Demonstrate advancement of customer relationships;
- Own the Subscription Enterprise Customer portfolio at Triplebyte;
- Utilizes HPE tools and processes for customer advocacy. Leverages the existing tools.
Requirements:
- Creation and execution of quarterly and annual business plans;
- History of accurate forecasting and business reporting;
- Ability to multi-task across a high number of accounts at any given time;
- Experience in tracking sales activities, customer data, and customer status;
- Ability to command a room – public speaking experience a plus;
- Operational Excellence: Able to show predictability and operational excellence both internally and externally;
- An entrepreneurial spirit and collaborative mindset;
- Works with mid-level decision-makers in the customer organization;
- Experience selling complex technologies and into CXOs at Fortune 500 companies;
- Bachelor’s degree;
- Build confidence and trust with your clients;
- Knowledge about computer applications and relevant software preferred;
- Learn and know the solutions, functionality, and purpose to be able to support customer questions;
- Identify and qualify new opportunities to develop a broader engagement with the customers;
- Prepare and lead business reviews, closely aligning our activities with our customer’s business strategy.