Field Operations Lead Job Description Template
Our company is looking for a Field Operations Lead to join our team.
Responsibilities:
- Must be a United States Citizen;
- Demonstrated aptitude and desire to excel as an IT professional/leader;
- Experience with Microsoft Windows OS, Active Directory, Service Manager, Remedy, Remote Desktop, and Hardware/Software troubleshooting;
- Exceptional communication and documentation skills for troubleshooting and trouble ticket handling;
- NMCI experience or knowledge preferred;
- Basic network troubleshooting (TCP IP);
- DoD 8570: A+ Certification on hand on first day. (Could accept Network +, Security +, or CISSP);
- SECRET clearance (SSBI preferred);
- Excellent customer service / customer interaction skills.
Requirements:
- Excellent customer service / customer interaction skills;
- Basic network troubleshooting (TCP IP);
- NMCI experience or knowledge preferred;
- SECRET clearance (SSBI preferred);
- DoD 8570: A+ Certification on hand on first day. (Could accept Network +, Security +, or CISSP);
- Demonstrated aptitude and desire to excel as an IT professional/leader;
- Experience with Microsoft Windows OS, Active Directory, Service Manager, Remedy, Remote Desktop, and Hardware/Software troubleshooting;
- Exceptional communication and documentation skills for troubleshooting and trouble ticket handling;
- Must be a United States citizen.