Financial Aid Representative

Financial Aid Representative Job Description Template

Our company is looking for a Financial Aid Representative to join our team.


  • Responsible for meeting assigned productivity goals;
  • Answering questions and providing continued support to students throughout the financial aid process via a variety of communication methods.


  • A high degree of professionalism and discretion when dealing with confidential information;
  • Excellent written and verbal communication skills;
  • Exception ability to organize, prioritize, and multi-task in an extremely dynamic environment;
  • Ability to successfully pass a criminal history check and drug test;
  • Flexibility to work some evenings and/or Saturdays;
  • Effective problem-solving skills, and a strong desire to help those who have questions or seek resolutions;
  • Proficient computer skills to include knowledge of MS Office (Word, Excel, PowerPoint, Outlook);
  • Proficiency in the Spanish language is preferable, but not required.

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