Head of People Operations

Head of People Operations Job Description Template

Our company is looking for a Head of People Operations to join our team.


  • Codify our vision around what it means to work at Homebound and rally the team around that vision;
  • Enhance and foster The League’s culture by developing programs and initiatives that keep our employees closely knit;
  • Help to manage total rewards benefits plans and identify new benefits offerings as the team continues to grow;
  • Serve as a trusted resource to all employees, and guide them through career development and interpersonal conversations;
  • Leverage technical skills to propose process improvements, expand our reporting capabilities and automate tasks through technology;
  • Build and maintain strong partnerships with IT, Compliance and Finance to ensure streamlined processes and controls;
  • Create and implement frameworks and tools for project management, data management and testing;
  • Work with our leadership team to maintain and evolve Sawhorse’s company culture and employer brand;
  • Build a world class onboarding program that helps employees quickly ramp into their new role;
  • Maintain our benefits package to ensure it remains competitive and reflects our company culture;
  • Manage benefit vendor integrations and partner with Benefits team on Open Enrollment activities;
  • Develop performance management, compensation, and learning and development programming;
  • Improve user adoption by leading the development, delivery, and maintenance of our training initiatives;
  • Own and provide leadership on all human resources related activities and set our people operations strategy and processes;
  • Oversee testing and migration approval for HR technology changes.


  • High level of integrity and ability to use good judgement;
  • Experience crafting and managing compensation practices;
  • Consulting and/or other operational experience a plus;
  • 5 or more years previous experience running the People/Human Resources function within a high-growth, progressive organization;
  • An undergraduate degree is required; HR certifications / Master’s degree preferred;
  • Exceptional communication & collaboration skills, particularly with people who have different skill sets;
  • A data driven decision-maker with the ability to advocate for investments in people operations strategies from an ROI perspective;
  • Proven ability to design and implement people operations strategies that drive business results;
  • A deep knowledge of legal HR compliance matters. Knowledge of Arizona, California and U.S. employment laws and regulations required;
  • 8+ years of experience in People Operations Leadership roles;
  • Ability to adjust rapidly to changing demands and priorities;
  • Utilize people-related data to aid in strategic decision making; develop key metrics to measure employee engagement, performance and retention;
  • A highly curious individual with a growth mindset;
  • Exceptional communication & collaboration skills, particularly with people who have different skill sets;
  • Conveniently located in the heart of downtown Phoenix. Close to light rail and public transportation.