Inside Sales Account Executive Job Description Template
Our company is looking for a Inside Sales Account Executive to join our team.
Responsibilities:
- Capturing of accurate and complete information in accounting software;
- Maintaining and expanding your database of prospects;
- Build relationships/partnerships through networking;
- Interact with, answer questions, and provide direction for clients in the workshops (approximately 6-10 workshops/quarter);
- Handle all client issues with poise and grace;
- Travel to other workshop cities in North America on occasion (up to eight one-week trips per calendar year);
- Reach and exceed aggressive KPIs consisting of outbound phone calls, emails, and pitches;
- Use analytical skills to understand the customer, their business and technology issues and needs;
- Leverage the Dynatrace team to conduct discovery, qualify need and prove the value of our SaaS-based solutions to address those needs;
- Consult with clients on enhancing their applications and recommend SmartBear software that best meet their objectives;
- Effectively work with existing customers to extend their Dynatrace footprint;
- Institutionalize SmartBear’s software solutions as part of customers’ software development processes;
- Meet or exceed individual sales target established for assigned region;
- Exceed daily activity metrics to ensure a robust sales pipeline;
- CRM utilization and accurate pipeline management.
Requirements:
- Proficient in MS Office Suite including Excel, Word, Power Point and Outlook;
- Sales management experience a plus;
- Proven success of increasing sales in a competitive marketplace;
- 3+ years of experience in a sales position;
- Relevant training in inside sales;
- Must be honest, assertive, loyal and systematic;
- Effective telephone presentation skills;
- BS degree in Marketing or Business Administration is required;
- Hands-on experience with multiple sales techniques (including cold calls);
- Basic understanding of fundamentals of online advertising processes and technology;
- Track record of success in closing new business and exceeding sales’ target;
- The ability to work in a fast-paced technology environment, with a constant sense of urgency;
- Passion, Drive, Curiosity and Coachability;
- Tenacity, drive to learn, and self-motivated;
- Bachelor’s degree.