Major Account Manager Job Description Template
Our company is looking for a Major Account Manager to join our team.
Responsibilities:
- Assume a leadership role in coordinating account strategy and tactics for sales support team (inside sales, systems engineering, sales management);
- Responsible for upholding F5’s Business Code of Ethics and for promptly reporting violations of the Code or other company policies;
- Performs other related duties as assigned;
- Research and develop lists of potential customers within an organization; regularly follow-up on leads and developing leads, and act to close deals;
- Develops strategy for sustained management and success of business and coordinates resources to ensure goals are met;
- Maintain up-to-date knowledge of industry trends, technical developments and government regulations that effect target markets;
- Develop and maintain detailed account profiles including organizational charts for all accounts to be reviewed by management on a quarterly basis;
- Figure out market strategies and goals for each product and service; understanding the strategies, goals and objectives of named accounts;
- Responsible for identifying and qualifying long-term and short-term business opportunities and actively identifying and addressing competitive threats;
- Oversees customer account management, negotiates prices and agreements to maximize profit;
- Ensures account billings are correct and assists the AR department in collecting outstanding balances;
- Generates new sales leads by calling prospective customers to introduce them to our products;
- Develops new prospects and interacts with existing customers to increase sales of an organization’s products and services;
- Build and maintain strong, long-lasting customer relationships;
- Determine market strategies and goals for each product and service; understanding the strategies, goals and objectives of named accounts.
Requirements:
- Ability to provide and work from a home office located within the territory;
- BA or BS degree preferred;
- Strong ability to effectively lead time and prioritize workload, develop and manage pipeline and forecasting;
- Strong influencing skills;
- Strong solution selling and presentation abilities;
- Advanced client interfacing and customer-focused approach;
- Demonstrates effective use of internal relationships and resources;
- Experienced selling skills in a complex matrix environment;
- Requires specialized knowledge in networking products, preferably those of F5;
- Basic client interfacing and customer-focused approach;
- Basic solution selling and presentation abilities;
- 5+ years of direct work experience in a relevant environment;
- Basic Influencing skills;
- Basic negotiation and closing skills;
- Basic ability to effectively lead time and prioritize workload, develop and lead pipeline and forecasting.