The National Accounts Manager typically work with national accounts and other strategically important clients. Develops relationships with the largest and most complex clients in order to increase revenue. Being a National Accounts Manager has detailed knowledge of products and services being offered and ensures that products and services consistently meet client needs. Pursues relationships with potential new accounts and seeks business expansion opportunities with current clients. In addition, National Accounts Manager visits client locations periodically to ensure client satisfaction and promote ongoing contract renewal. Provides sales quotations and responds to requests for proposals. Typically requires a bachelor’s degree. Typically reports to a supervisor or manager. Being a National Accounts Manager works autonomously. Goals are generally communicated in “solution” or project goal terms. May provide a leadership role for the work group through knowledge in the area of specialization. Works on advanced, complex technical projects or business issues requiring state of the art technical or industry knowledge. Working as a National Accounts Manager typically requires 10+ years of related experience.
National Account Manager Job Description Template
Our company is looking for a National Account Manager to join our team.
Responsibilities:
- Updating all commercial databases, including CRM and ERP;
- Creates and facilitate effective strategic relationships and development of key accounts and key brokers maintain effective relationships;
- Accurately managing all commercial information including customer forecasts, and new business potential;
- Participate as an active member of our collaborative sales team and contribute to our culture of sales success;
- Growing our share of strategic customer packaging allocation;
- Understand success metrics for each individual customer, and create and execute detailed growth-oriented account plans;
- Adeptly guide customers through complex integration projects, contracts, RFPs and onboarding processes;
- Also responsible for data analysis and internal reporting to management;
- Responsible for concept design, data analysis and external reporting to brokers and employer groups;
- Partner closely with account executives;
- Drive the development of revenue generating projects;
- Work closely with the Marketing Department to develop and execute marketing initiatives;
- Price quotations;
- Review/response to system requirement specifications;
- Customer presentations.
Requirements:
- Write reports, business correspondence, training material and standard operating procedures;
- Experience with chemical pumping/dosing systems;
- Highly proficient Microsoft Office products;
- Understanding of pneumatic and electric chemical pumping systems;
- Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public;
- 80/20 experience and proficient with JD Edwards, preferred;
- Must be proficient in forecasting, understand margin analysis and financial statements;
- Computer skills including CRM programs such as salesforce.com or Microsoft dynamics;
- Strong ability to lead an organization and drive operational results;
- Excellent communication, customer service and project management skills;
- Bachelor’s degree;
- Enthusiasm and high degree of energy;
- Experience working in a high pressure deadline driven environment;
- Ability to work in a fast-paced team environment under strict and often conflicting deadlines;
- Highly self-motivated.