People Operations Manager Job Description Template
Our company is looking for a People Operations Manager to join our team.
Responsibilities:
- Work with recruiting team to send out offers and initiate onboarding in a timely manner;
- Manage and develop staff within department;
- Initiate and execute special projects;
- Provide exceptional customer service when assisting all internal employees, as well as external vendors (#makethemrave);
- Drive and deliver innovative PO initiatives (#beonestepahead);
- Work with payroll team to ensure timely processing of all payroll changes (salary, title, department, etc.);
- Partner with leaders on Talent and succession planning, assessment, job/career progression and performance management;
- Ensure successful execution of talent acquisition strategy at both the Corporate and property level;
- Assist on applicable legal and risk related matters;
- Partner with hiring managers to identify top and relocatable talent within the organization;
- Stay informed of industry trends and innovative recruiting techniques;
- Evaluate and analyze data and metrics to ensure the effectiveness of the People Operations function;
- Source, screen, interview and recommend candidates for open corporate and field positions;
- Mediate and encourage open lines of communication during disputes between employees and their supervisors; promote effective conflict resolution;
- Partner with Training Team to build and enhance development courses and programs.
Requirements:
- Strong proficiency in working in a fast paced environment and meeting continuous deadlines;
- Outstanding service orientation; sense of urgency; high level of personal integrity;
- Previous experience with People Operations functions including establishing processes, compliance, benefits, and other day-to-day operations;
- Bachelor’s degree in related field of study is required. PHR or SPHR preferred;
- A minimum of three years full-cycle recruitment experience or agency recruitment experience;
- Experience with recruitment marketing on social media;
- Proven skills in client relationship building, critical thinking, and verbal and written communications;
- Excellent interpersonal skills with the ability to work in a team environment and interact with all levels of management;
- Two years of employee relations experience with a multi-state employer preferred;
- Knowledge with planning and processes in attending, exhibiting, and speaking at events/ conferences;
- Excellent verbal and written skills;
- Demonstrated proficiency in coaching managers through performance issues;
- Strong organizational skills and extreme attention to detail;
- Must have experience working with an applicant tracking system; iCims experience preferred;
- Proficient in Microsoft products: Outlook, Word, Excel, and PowerPoint.