Regional Account Manager Job Description Template
Our company is looking for a Regional Account Manager to join our team.
Responsibilities:
- Install, service and maintain Smart Home equipment in customers’ homes;
- Interact and communicate well with current Vivint customers;
- Explain and provide detailed system capabilities and operational instructions to customers;
- Accurately complete necessary paperwork with customers;
- Be able to confidently assist customers and resolve any and all issues the customer might bring up;
- Selling and Installing equipment upgrades to existing Vivint Smart Home Customers;
- Understand customer needs and recommend products and services to address them;
- Develop profitable relationships with new and existing customers;
- Communicate the progress of monthly/quarterly initiatives;
- Identify and grow opportunities within assigned territory;
- Build and maintain strong, long-lasting customer relationships;
- Coordinate with sales representatives in order to address customer needs;
- Provide product and service information to customers;
- Maintain and develop long-term customer relationships;
- Operate as the lead point of contact for any and all matters specific to your clients.
Requirements:
- Must have basic knowledge of and ability to operate hand and power tools;
- Submit to a criminal history check and obtain clearance from the state based on the state requirements;
- Ability to use Microsoft Office, including Excel;
- Must be able to operate a PC Computer & iPad Tablet proficiently;
- Excellent organizational and time management skills;
- Analytical capacity to define prime target accounts and develop a consistent plan of engagement;
- 3+ years sales experience;
- High-energy self-started as well as collaborative team player;
- 8 to 10+ years of sales experience working for a portfolio company, preferably in Drug channel (Primary) and Military (Secondary);
- Knowledge of key sales techniques and marketing practices, including add-on sales and closing skills;
- 5+ years of successful outside sales experience (including experience with National and regional accounts);
- Bachelor’s degree;
- Experience with Microsoft Excel-based applications, analytics data, reporting tools, or business intelligence;
- Excellent written and verbal communication skills, proposal preparation, and presentation skills;
- Knowledge of in-store merchandising/planogramming process.