Sales Administrator

Sales administrators process sales orders and payments, arrange deliveries and offer after-sales support.

Sales Administrator Job Description Template

Our company is looking for a Sales Administrator to join our team.


  • Route all inbound leads to appropriate salesperson;
  • Respond to inbound chats from DEP website and route the opportunity to the appropriate salesperson;
  • Build and manage reports to measure sales activities;
  • Manage lists of assigned dealers and opportunities;
  • Communicate with OEM/Program Management companies to stay in front of DMs/Reps;
  • Create new leads/accounts/opportunities in CRM;
  • Pre-Qualify inbound leads to determine if they should be assigned;
  • Manage shared calendars and travel schedules for certain members of the sales team;
  • Review lead follow up/response and report to managers;
  • Manage and communicate marketing content schedule with sales team;
  • Maintain the accuracy of customer data and other records within;
  • Support the Accounting dept. in the collections of past due invoices;
  • Specialized key projects;
  • Assist with SKU and part number management interfacing with distributors;
  • Participate in weekly sales meetings and provide regular reports based on the relevant activities of the role.


  • Bachelor’s Degree in business-related field (10 years of relevant experience considered in lieu of degree);
  • Experience in intrusion alarm, IP cameras, and access control is a requirement;
  • Experience working with ERP and CRM systems;
  • Excellent communication, customer service, and computer skills;
  • 5 or more years of customer service/sales experience (inside sales preferred);
  • Excellent organizational skills;
  • Proficient with Microsoft Office (Powerpoint, Excel, and Word);
  • Microsoft Word and Excel skills are required;
  • Strong communication and organizational skills are necessary.