Service Ambassador Job Description

Service Ambassador Job Description Template

Our company is looking for a Service Ambassador to join our team.

Responsibilities:

  • Making follow up phone calls to service customers for KSI improvement daily;
  • Monitor the waiting areas and customer lounges for snacks and drinks and fill them daily including coffee;
  • Any and all other duties assigned by company management;
  • Fill in for various duties, (Cashier, Porter, Shuttle, Parts Runner etc.), when needed;
  • Making phone calls for service appointments for new/used car sales from previous business days.

Requirements:

  • Ability to operate an automobile;
  • Demonstrated effective communication and interpersonal skills;
  • Ability to read and comprehend written instructions and information;
  • Must have a valid driver’s license;
  • Ability to drive manual transmission vehicles;
  • Demonstrated Customer Service skills.