Documentation Manager manages the documentation department in accordance with organizational policies, objectives, and budgets. Develops standard documentation methods and tools to efficiently produce high quality documents. Being a Documentation Manager plans and directs documentation projects for timely delivery of documents, publications, and on line content. May act as final approver or editor for projects. Additionally, Documentation Manager may require an associate degree or its equivalent. Typically reports to top management. The Documentation Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Documentation Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required.
Documentation Manager Job Description Template
Our company is looking for a Documentation Manager to join our team.
Responsibilities:
- Inspire, coach, and mentor a team of writers;
- Recruit, hire, and onboard new writers as the team grows;
- Advocate for and represent the team at product and leadership forums;
- Communicate and present the team’s work to stakeholders and leaders.
Requirements:
- Previous experience with developing and delivering an online documentation system is a must;
- Track record of improving existing styles, processes, and teams;
- 5 years of experience in technical writing;
- Strong customer advocacy skills;
- Knowledge and background in network security and or cloud computing is a plus;
- Strong initiative and ability to work independently with limited direction;
- Track record of advocating for writers, the importance of their work to the success of a product, and what they need in order to be successful;
- Proven leadership and mentoring skills;
- Degree in Technical Writing, Computer Science or a related field highly desirable, or equivalent experience;
- Great organizational abilities;
- Excellent communication, interpersonal, and team development skills;
- 4+ years experience managing a team of writers at different phases of their careers and with different skill sets;
- Sound judgment and strong decision-making ability.