Entry Level Call Center Job Description Template
Our company is looking for a Entry Level Call Center to join our team.
Responsibilities:
- Identifying and resolving complaints this is your chance to be a creative in finding a solution;
- Using a computer system to track customer interactions, record details of inquiries, complaints, or comments, as well as actions taken;
- Managing a high volume of calls with varying degrees of questions or concerns.
Requirements:
- Must have clear telephone voice;
- Good reading skills;
- No selling required;
- Typing and basic computer skills required.