Accounts Receivable Representative Job Description Template
Our company is looking for a Accounts Receivable Representative to join our team.
Responsibilities:
- Contacts insurance carriers regarding non-payment and/or improper payment of claims;
- Review daily billing and accounts receivable credit balance reports;
- Initiates contact with patients and/or third party carriers if there is a delay in responding to statements or claims;
- Post refund checks to patient accounts;
- May process incoming and outgoing mail;
- Prepare other daily credit balances other than refunds;
- May receive incoming telephone calls and resolve issues communicated;
- Working off an aged trial balance to ensure a 30-day follow-up on all patient accounts;
- Records results of mail and telephone contacts on the computer billing system;
- Reviews denials, resolves any issues and re-bill as necessary for proper adjudication;
- Mail refund checks with supporting documentation;
- Other duties as assigned;
- Prepare daily refund check requests.
Requirements:
- Bachelor’s degree preferred but not required;
- A/R, billing, insurance verification or customer service experience preferred;
- Healthcare experience a must;
- Strong customer service experience;
- Local to Irving or within driving distance;
- Local to Carmel or within driving distance.