Accounts Receivable Representative Job Description

Accounts Receivable Representative Job Description Template

Our company is looking for a Accounts Receivable Representative to join our team.

Responsibilities:

  • Contacts insurance carriers regarding non-payment and/or improper payment of claims;
  • Review daily billing and accounts receivable credit balance reports;
  • Initiates contact with patients and/or third party carriers if there is a delay in responding to statements or claims;
  • Post refund checks to patient accounts;
  • May process incoming and outgoing mail;
  • Prepare other daily credit balances other than refunds;
  • May receive incoming telephone calls and resolve issues communicated;
  • Working off an aged trial balance to ensure a 30-day follow-up on all patient accounts;
  • Records results of mail and telephone contacts on the computer billing system;
  • Reviews denials, resolves any issues and re-bill as necessary for proper adjudication;
  • Mail refund checks with supporting documentation;
  • Other duties as assigned;
  • Prepare daily refund check requests.

Requirements:

  • Bachelor’s degree preferred but not required;
  • A/R, billing, insurance verification or customer service experience preferred;
  • Healthcare experience a must;
  • Strong customer service experience;
  • Local to Irving or within driving distance;
  • Local to Carmel or within driving distance.