Administrative Clerk

Administrative Clerk Job Description Template

Our company is looking for a Administrative Clerk to join our team.


  • Open to assisting all members of the team/managers;
  • Organize and sort incoming mail and paperwork;
  • Answer phones, tracking, distribution, report creation, basic problem resolution;
  • Enter information into customer systems as necessary, as well as communicate with drivers to ensure timely deliveries of product;
  • Perform general office functions to include data entry;
  • Compute, record and proofread data and other information, such as records or reports;
  • Maintain and update filing, inventory, mailing, faxing, coping, and database systems;
  • Assists project coordinators with projects as assigned;
  • Review data from queries and spreadsheets provided by project coordinators to determine appropriate provider usage;
  • Administrative duties as requested;
  • Update and maintain documents for the department as needed;
  • Office equipment use of printer/copier/fax machine;
  • Answer phone and greet visitors in a friendly, professional manner;
  • Generating some correspondence;
  • Assist administrative staff in paperwork processing and filing duties.


  • Verbal and written communication skills, multi-tasking, customer service skills and interpersonal skills;
  • Must be comfortable with bending/standing to do close case filling;
  • Bachelor’s Degree required;
  • Ability to work independently and in a team environment;
  • 2-3 years of administrative experience;
  • Ability to type 50/wpm;
  • Previous experience with computer applications, such as Microsoft Word, Excel and PowerPoint;
  • Proficient in Microsoft Office (Word, Excel, Outlook);
  • Ability to keep information organized and confidential;
  • High attention to detail;
  • 1+ year of general office experience/ administrative assistant/ clerical duties;
  • Insurance industry experience is nice to have.

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