Associate Customer Service Representative Job Description Template
Our company is looking for a Associate Customer Service Representative to join our team.
Responsibilities:
- Deliver information and answer questions in a positive manner to facilitate strong relationships with providers and their staff;
- Basic tasks are completed without review by others;
- Complete the documentation necessary to track provider issues and facilitate the reporting of overall trends;
- Supervision / guidance is required for higher level tasks;
- Some work is completed without established procedures;
- Moderate work experience within own function.
Requirements:
- Prior flexible spending experience;
- High School Diploma / GED (or higher);
- Healthcare experience;
- Experience working in an administrative, clerical, or customer service role.