The Bank Teller I records all transactions and prepares daily settlements of teller cash and proofs transactions according to branch procedures. Processes a variety of routine financial transactions including check cashing, withdrawals, deposits, and loan payments. Being a Bank Teller I follows all required security procedures and policies. Greets customers, delivers prompt and efficient service and provides information about bank products and services. In addition, Bank Teller I may provide other services including issuing money orders, cashiers’ and travelers’ checks, and exchanging foreign currency. Requires a high school diploma or its equivalent. Typically reports to head teller. Being a Bank Teller I possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. May require 0-1 year of general work experience.
Bank Teller Job Description Template
Our company is looking for a Bank Teller to join our team.
Responsibilities:
- Accurately conducting and maintaining records of all credit and debit transactions;
- Conducting all credit and debit transactions in compliance with established bank policies and procedures;
- Examine checks deposited and determine proper funds availability based on regulatory requirements;
- Assisting customers with customer service issues and account maintenance;
- Accepting loan and credit card payments;
- Cash checks: verify endorsement, check for proper identification and ensure validity of check;
- Processing incoming/outgoing wire transfers;
- Representing the Bank in a courteous, professional manner, being alert to customers’ questions and proactively greeting customers;
- Accepting savings deposits and withdrawals;
- Applying technical skills through the operation of computerized systems to enter customers’ transactions;
- Cashing checks for customers;
- Assisting with daily bookkeeping operations of the bank, large items, Fed returns, NSF items and the balancing of various general ledger accounts;
- Maintaining proper cash on hand and preparing daily settlement of teller cash and proof transactions;
- Accept loan payments: verify payment amount and issue payment receipt;
- Processing night deposits.
Requirements:
- Ability to maintain constructive working relationships with people at all levels of the organization;
- Tact and diplomacy needed for working with a small staff in a close atmosphere;
- Excellent customer service skills;
- Good communication and interpersonal skills;
- High degree of accuracy;
- Detail oriented;
- Mathematical skills;
- Proficiency with computers, calculators, printers, and other office equipment;
- Dependable;
- Strong organizational skills;
- Minimum Requirements – High School diploma or equivalent;
- Must have Cash Handling Experience;
- Prior banking and customer service experience preferred;
- Problem solving skills;
- Able to work well under pressure.