The Bilingual Administrative Assistant collects, reviews and analyzes data and prepares reports, charts, budgets and other presentation materials. Performs secretarial and administrative duties in two or more languages. Being a Bilingual Administrative Assistant schedules and coordinates meetings, travel, and other group activities. Responds to or routes routine inquiries from external or internal sources with customized correspondence in the required language. In addition, Bilingual Administrative Assistant is fluent in two or more languages and prepares document translations. Has advanced word processing, spreadsheet, and graphics software skills. Requires a high school diploma. Typically reports to a supervisor or manager. Being a Bilingual Administrative Assistant works under moderate supervision. Gains or has attained full proficiency in a specific area of discipline. Working as a Bilingual Administrative Assistant typically requires 1-3 years of related experience, or may need 0 years of experience with additional specialized training and/or certification.
Bilingual Administrative Assistant Job Description Template
Our company is looking for a Bilingual Administrative Assistant to join our team.
Responsibilities:
- Respond to employee phone complaints and provide the appropriate resources to address the issues in question;
- Process e-Verify requests for 18 branch offices;
- Update and distribute company phone list and other employee lists;
- Create and maintain employee Outlook email addresses and passwords;
- Use of Quickbooks for Data Entry;
- Data entry;
- Assist with claims and billing questions;
- Greets scheduled visitors and conducts to appropriate area or person;
- Conducts research, and compiles and types statistical reports;
- Answers and screens manager’s telephone calls and arranges conference calls;
- Makes copies of correspondence or other printed materials;
- Attention to detail and accuracy is a must as they will also be entering staff member’s notes/assessments into the system;
- Verify insurance;
- Assist Outside Sales team with execution of dealer partner agreements;
- Maintaining confidentiality (FERPA regulations & Guidelines).
Requirements:
- 3+ years experience in similar field;
- Must be proficient in Microsoft Word and Excel;
- Ability to set priorities and meet tight deadlines;
- Bilingual (English/Spanish) proficiency in Spanish is required;
- Excellent customer service skills;
- Perform administrative tasks (Data Entry, preparing letters, scanning documents, etc.);
- Ability to monitor deadlines and plan, coordinate and execute assignments;
- Ability to answer multiple calls & transfer in a professional, and pleasant manner;
- Effective communications skills, in writing and verbally;
- 2yrs experience as Administrative Assistant;
- Strong organizational and communication skills and attention to detail;
- Bilingual in Spanish;
- 35+WPM Min (will be tested in the office);
- Possession of, or ability to obtain, a valid State of Residence Driver’s License is required within two weeks of employment;
- Prior experience in similar role.