Billing Representative

Billing Representative Job Description Template

Our company is looking for a Billing Representative to join our team.


  • Monitor outstanding balances and take appropriate actions to ensure clients pay as billed;
  • Manage the preparation of invoices and complete reconciliation of billing with accounts receivables;
  • Provide input to policies, systems, methods and procedures for the effective management and control of the premium billing function;
  • Interact with customers to gather support data to ensure invoice accuracy and also work through specific billing discrepancies.


  • Previous experience working in a metric driven environment with department goals / quotas to meet on a daily / weekly / monthly basis;
  • Ability to multi – task and to understand multiple products and multiple levels of benefits within each product;
  • Experience in medical and / or health insurance billing;
  • High School Diploma / GED (or higher);
  • Experience and knowledge working within HIPAA guidelines and compliance;
  • Proficient with Microsoft Excel (general spreadsheet navigation) and Microsoft Outlook (email and calendar);
  • Interpersonal communication skills – written and verbal communication with colleagues as well as business partners;
  • Ability to prioritize tasks with ease;
  • Data Entry experience, including but not limited to areas such as inventory, claims, billing, internal systems, etc;
  • Ability to participate with overtime projects as needed;
  • Adaptable and flexible within a work environment;
  • Experience in Worker’s Compensation or No Fault claims processing;
  • EMT or Paramedic background is extremely helpful;
  • College degree in medical coding or equivalent work experience is preferred;
  • Must have high school diploma or GED as well as medical terminology.