Biometric (Fingerprinting) Technician, ON CALL Job Description Template
Our company is looking for a Biometric (Fingerprinting) Technician, ON CALL to join our team.
Responsibilities:
- Assist applicants with ASC processing forms;
- Safeguard all documents;
- Proof and check work for accuracy and completeness and maintain a 98% efficiency rating for all processed forms;
- Provide the highest level of customer service to all applicants;
- Perform biometrics processing to include capturing electronic fingerprints, photographs, and signatures;
- Perform additional administrative duties as needed;
- Review immigration and biometrics documentation;
- Track processing time for each applicant;
- Process applicants for biometrics capture;
- The Fingerprint Technician position is a perfect fit for candidates seeking supplemental income and who still want to be active in a work environment;
- Assist 10-15 applicants per hour.
Requirements:
- Successful completion of company administered training program;
- High school diploma or equivalent;
- United States Citizenship and able to obtain and maintain a government issued suitability clearance;
- Ability to stand and walk for up to 75% of assigned work hours;
- Previous experience in customer service and working with the public;
- Demonstrated Customer Service skills;
- Ability to work in a high paced environment with the public;
- Ability to type and use basic computer skills;
- Ability to hold and grasp applicant’s hands to obtain quality fingerprints;
- Ability to type and use basic computer programs;
- Demonstrated experience in customer service;
- Ability to work in a high paced environment with the general public;
- Must be able to obtain and maintain a government issued suitability clearance;
- Ability to stand upright on one’s feet for scheduled shift duration;
- Ability to stand upright on one’s feet for scheduled shift duration, excluding meals and breaks.