Customer Service Representative – 1st Shift Job Description Template
Our company is looking for a Customer Service Representative – 1st Shift to join our team.
Responsibilities:
- Communicates with customers regarding service request or problems; documents, evaluates and resolves customer’s inquiries;
- Works with other departments to complete customer requests as needed, and minimize escalations;
- Processes complex and varied service requests.
Requirements:
- High School Diploma or GED;
- 1 year of customer service experience;
- Must be willing to submit to a background check.