Customer Service Representative (CSR) Job Description Template
Our company is looking for a Customer Service Representative (CSR) to join our team.
Responsibilities:
- Actively work with all employees and offices to ensure the needs of our customers are met;
- Process customer deposits;
- Accurately balance a drawer;
- Issuing cashier’s checks;
- Answer phones and direct calls to the appropriate area;
- Accurately post loan transactions;
- Assist with safe deposit boxes;
- Maintain knowledge of the banks products and services.
Requirements:
- Strong attention to detail;
- Previous customer service experience;
- Previous teller or cash handling experience.