Front Office Coordinator Job Description Template
Our company is looking for a Front Office Coordinator to join our team.
Responsibilities:
- Prepare outgoing mail by drafting correspondence, securing parcels ect;
- Must be willing to travel on average one (1) day per week to our lakeshore location to provide general office support;
- Greet and welcome guests with providing excellent customer services;
- Represent the clinic in the community through participation in marketing opportunities;
- Coordinate patient referrals, registration, and scheduling;
- Operate standard office equipment, such as computer, copier, phone and fax machine;
- Keep information confidential in accordance with HIPAA;
- Effectively communicate with our patients and team;
- Other duties as assigned;
- Maintaining lobby;
- Check in/out patients and collect co-pays and deductibles;
- Managing inquiries over the phone and in person;
- Handling phone screenings;
- Previous experience in medical office setting a plus;
- Helping incoming candidates with application process.
Requirements:
- Computer and basic social media skills;
- Bilingual (English/Spanish) is helpful;
- Self-starter;
- Available to work a rotating shift including evenings (either Tuesday or Thursday) and weekends (either Saturday or Sunday);
- Computer skills required, including data entry skills and proficiency with Microsoft Word, Microsoft Excel, and email;
- Knowledge of and experience in medical insurance;
- Attention to detail and focus on accuracy;
- High organization skills;
- Minimum of 3 years in an outpatient medical setting;
- College degree preferred;
- Reliable;
- Excellent communication, computer, and organizational skills; and a strong mission orientation;
- Proven ability to multi-task;
- Motivated and Dedicated;
- Collaborative team player.