It Support Intern Job Description

It Support Intern Job Description Template

Our company is looking for a It Support Intern to join our team.

Responsibilities:

  • Ensuring that all malfunctioning equipment is inspected and repaired in a timely manner;
  • Providing day-to-day support for end user requests related to desktop software/hardware, telecom, and video conferencing;
  • Providing support for Executive Staff, having flexible hours to accommodate executive staff as needed.

Requirements:

  • Ability to identify, research, and resolve technical problems;
  • Flexible with change, work well under pressure and in a fast-paced environment;
  • Ability to work a flexible schedule, which may include after hours and weekend support;
  • 1+ years minimum working experience. Bachelors Degree desirable;
  • Basic knowledge of A/V integration and installation;
  • Present a professional demeanor and be comfortable working with people from all levels of the organization, including the CEO and Sr. Vice Presidents;
  • Self-motivated; work well independently and with a team;
  • Strong problem solving and troubleshooting skills;
  • Pass extended background check;
  • Strong communication (verbal & written) & customer-service skills.

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