Medical Office Coordinator Job Description Template
Our company is looking for a Medical Office Coordinator to join our team.
Responsibilities:
- Provide general information about the clinic and its services;
- Utilize automated scheduling system to analyze provider’s daily/weekly schedule;
- Perform other functions and duties, as assigned, to support the practice;
- Effectively manage the flow of medical information internally and externally;
- Participate in issue-specific groups upon assignment. Report back any issues that affect or require a team decision;
- Patiently act as liaison between patient and health care providers and external patient related providers;
- Accurately enter information into electronic health record;
- Accurately follow guidelines to triage all incoming calls taking independent action where possible.
Requirements:
- Responsible for sorting and maintaining electronic and or hard copies of charts and or medical report forms;
- Prepares and ships records to physicians utilizing appropriate mailing sources (USPS, UPS, or Electronic) within required timeframes;
- Protects examinee rights by maintaining confidentiality of personal and financial information at all times and in accordance with HIPPA regulations;
- Gathers and organizes examinee charts for examinations and depositions purposes;
- Promotes effective and efficient utilization of clinical resources and supplies;
- Strong ability to multi-task while also maintaining professional demeanor;
- Experience with automated medical record and registration/scheduling systems preferred;
- ABR-OE certification preferred;
- Associate’s degree in a related field or equivalent work experience;
- Certificate from a business school or program;
- Experience with windows operating systems & Microsoft office;
- Minimum 2 years’ experience in medical office/reception setting or other customer service oriented position;
- Demonstrated ability to learn new tasks and procedures, e.g. clinical programs offered at Joslin and advanced automated telephone systems;
- Knowledge of managed care and insurance requirements;
- Demonstrated skills include exceptional customer service, team building and problem solving.