Medical Receptionist Job Description

Receptionists are the first point of contact for visitors to organisations.

Medical Receptionist Job Description Template

Our company is looking for a Medical Receptionist to join our team.

Responsibilities:

  • Verify insurance;
  • Maintain confidentiality of all patient records;
  • Manage inventory of necessary office supplies and coordinate reordering;
  • Register new patients and update necessary records;
  • Maintains work area keeping it organized and professional in appearance;
  • Must have general computer Knowledge;
  • Obtain insurance information and co-payments from patients;
  • Maintaining patient charts and electronic medical records;
  • Coordinating patient appointments and outside referrals;
  • Prepare daily deposits;
  • Check office voicemail, return calls and forward to other team members as necessary;
  • Obtain insurance information from patients and verify benefits prior to their appointment;
  • He or she will be responsible for taking patient payments;
  • Coordination with PA Nurses to help coordinate completion of PA;
  • Calling insurance companies for benefit details.

Requirements:

  • Must be able to work in a fast paced environment;
  • Dedication to maintaining confidentiality of all patient records;
  • Completion of a certificate program preferred;
  • Strong interpersonal and communication skills;
  • Able to work collaboratively with multiple health and criminal justice professionals using tact, diplomacy, and discipline;
  • Strong interpersonal skills;
  • Welcomes patients and visitors in person or on the telephone, and answering or referring inquiries;
  • ability to interact effectively with culturally diverse patient and employee population,
  • Friendliness and professionalism when interacting with patients and co-workers;
  • Check in and check out;
  • Coordinating patient appointments and outside referrals;
  • Skilled communicator; effective multitasker; detail-oriented;
  • Maintaining patient charts and electronic medical records;
  • Extremely detail oriented;
  • Obtain insurance information and co-payments from patients.