Office Services Associate

Office Services Associate Job Description Template

Our company is looking for a Office Services Associate to join our team.


  • Responsible for inventory control of mail and shipment supplies. Pick up and deliver supplies to designated locations as needed for mailing projects;
  • Delivers special and rush packages;
  • Serve as liaison between TMG’s mail and office services team and client departments;
  • Performing daily document security process;
  • Operates postage machine according to policy and regulations;
  • Answers telephone in Center;
  • Sorts and processes outgoing mail; effectively process a high volume of incoming and outgoing US and other priority mail;
  • Troubleshoot basic equipment problems; coordinates and follows up on;
  • Other duties as assigned;
  • Performing key-operator services for copy machines in the unit;
  • Prioritizes deliveries based on due times;
  • Maintain and order inventory of supplies;
  • Work may require use of dollies or mail carts and package sizes may vary from envelopes to boxes of various sizes and weight;
  • Check all out boxes on final mail sweep of the night;
  • Provides follow-up communication on deliveries attempted after normal business hours.


  • Strong interpersonal and communication skills;
  • Ability to effectively work individually and in a team environment;
  • Ability to handle mail or hand cart, as well as flatbed;
  • 1-3 years’ experience with Microsoft Office Software (Word, Excel);
  • Consistently demonstrates professional demeanor, appearance and attitude;
  • 6 months to 1 year experience in a mail room or experience at FedEx and/or UPS;
  • A team player with customer focus skills;
  • Competency in performing multiple functional tasks;
  • Ability to appropriately handle confidential and highly sensitive material.Attention to detail;
  • Lifting up to 40 lbs;
  • Ability to lift up to 50 lbs;
  • Must be able to lift 50 pounds;
  • Knowledge of using UPS, FedEx, DHL shipping methods;
  • Proficiency in MS-Office: Word, Excel, Outlook, and Power Point;
  • Ability to meet employer’s attendance policy.