Office Services Associate Job Description

Office Services Associate Job Description Template

Our company is looking for a Office Services Associate to join our team.

Responsible for inventory control of mail and shipment supplies. Pick up and deliver supplies to designated locations as needed for mailing projects;
Delivers special and rush packages;
Serve as liaison between TMG’s mail and office services team and client departments;
Performing daily document security process;
Operates postage machine according to policy and regulations;
Answers telephone in Center;
Sorts and processes outgoing mail; effectively process a high volume of incoming and outgoing US and other priority mail;
Troubleshoot basic equipment problems; coordinates and follows up on;
Other duties as assigned;
Performing key-operator services for copy machines in the unit;
Prioritizes deliveries based on due times;
Maintain and order inventory of supplies;
Work may require use of dollies or mail carts and package sizes may vary from envelopes to boxes of various sizes and weight;
Check all out boxes on final mail sweep of the night;
Provides follow-up communication on deliveries attempted after normal business hours.

Strong interpersonal and communication skills;
Ability to effectively work individually and in a team environment;
Ability to handle mail or hand cart, as well as flatbed;
1-3 years’ experience with Microsoft Office Software (Word, Excel);
Consistently demonstrates professional demeanor, appearance and attitude;
6 months to 1 year experience in a mail room or experience at FedEx and/or UPS;
A team player with customer focus skills;
Competency in performing multiple functional tasks;
Ability to appropriately handle confidential and highly sensitive material.Attention to detail;
Lifting up to 40 lbs;
Ability to lift up to 50 lbs;
Must be able to lift 50 pounds;
Knowledge of using UPS, FedEx, DHL shipping methods;
Proficiency in MS-Office: Word, Excel, Outlook, and Power Point;
Ability to meet employer’s attendance policy.