QA Supervisor

QA Supervisor Job Description Template

Our company is looking for a QA Supervisor to join our team.

Responsibilities:

  • Conducts validations of scientific data that support facility food safety decisions as needed yearly;
  • Maintains a positive relationship with the USDA and keep up with the regulations concerning SSOP and HACCP programs;
  • Audits all SSOP and HACCP records providing timely feedback to management;
  • Supervise and vet the creation of test cases and test suites that cover all game functionality;
  • Coach and mentor testers on approved QA processes;
  • Offer guidance to Leads on processing and dealing with development changes to efficiently test;
  • Responsible for resource management and prioritization;
  • Supervises employees that review of documents related to change management such as work order review;
  • Offer guidance to all testers in the troubleshooting of bugs of a complex nature when needed;
  • Diagnose and communicate issues at a high-quality level (i.e., complex bug troubleshooting and scheduling conflicts) to upper management;
  • Interface regularly with management and testers to obtain and exchange information;
  • Effectively and objectively, communicate the status and risks of the project to QA Management and Production;
  • Interact directly with Development team to discuss test scheduling and issues;
  • Direct employees and /or update departmental documents such as SOPs as required;
  • Help track and manage the direction of all test teams and all projects in test.

Requirements:

  • Conducts validations of scientific data that support facility food safety decisions as needed yearly;
  • Maintains a positive relationship with the USDA and keep up with the regulations concerning SSOP and HACCP programs;
  • Must have experience with food safety plant style audits;
  • Audits all SSOP and HACCP records providing timely feedback to management;
  • Strong written and verbal communication skills and the ability to multitask while maintaining required timeliness;
  • Be familiar with HACCP and SSOP requirements to include monitoring and implementing validation processes;
  • Able to work minimum of 40hrs per week;
  • High level of organizational skills, including written and verbal communication, creative problem solving, and commitment to company goals;
  • Spanish and English speaking is highly desirable;
  • Self motivated, with strong work ethic and ability to work with limited supervision;
  • Knowledge and experience with tools for scheduling and tracking deliverables;
  • Advanced skill set for using Windows applications and hardware as well as a demonstrated skillset with consoles;
  • Strong conflict resolution skills;
  • BS in Computer Science or previous experience in Test Automation is desired;
  • Flexibility to changing priorities.