Receptionist/Concierge Job Description Template
Our company is looking for a Receptionist/Concierge to join our team.
Responsibilities:
- Keeps daily record of residents leaving and returning to community;
- Greets and assists visitors along with assisting in maintaining the lobby area;
- Assist in scheduling and confirming sales appointments;
- Work cooperatively with the sales and other internal teams;
- Arrangement of in-house meetings to include set up and breakdown/cleanup of breakfast and lunch catering;
- Assist Office Manager as needed with admin duties as time allows;
- Keeps informed about community events, special scheduling and other daily functions;
- Answers main-line switchboard; answers questions, takes messages and routes calls as required;
- Monitors designated emergency panels; alerts appropriate staff for concerns and occurrences;
- Manage conference room scheduling, catering, refreshments, and cleanliness;
- Type memos, correspondence, reports, and other documents;
- Other duties as assigned;
- Manage conference room scheduling, ensure they are kept tidy and clean at all times;
- Communicate with callers and visitors in a professional, friendly, and efficient manner;
- May provide administrative support across community as assigned.
Requirements:
- Punctual nature and ability to handle schedule flexibility and dynamic work environment;
- Professional appearance and eager to improve on all aspects;
- Valid driver’s license and clean driving record;
- BA preferred;
- 1+ year’s experience in a receptionist and/or administrative assistant role;
- Prior hospitality experience;
- Strong experience using Excel, PowerPoint, Word, and Outlook.