Receptionist/Office Assistant

Receptionist/Office Assistant Job Description Template

Our company is looking for a Receptionist/Office Assistant to join our team.


  • Answer and direct telephone calls;
  • Professionally greet clients and visitors upon arrival and direct them to proper offices;
  • Aid in document preparations, when requested;
  • Greet patients upon arrival, sign them in and obtain insurance information and any other necessary data;
  • Process payments from patients for co-pays and uninsured visits;
  • Knowledge of Medicaid system and insurance terminology;
  • Detail oriented;
  • Maintain accurate and up-to-date insurance information;
  • Serve visitors by greeting, welcoming, directing and announcing them appropriately;
  • Strong verbal communication skills;
  • English;
  • Data entry;
  • Maintain company calendar. Provide labels and shipping of packages as required;
  • Provide current customer job information for SOP meetings;
  • Answer caller inquiries.


  • Eligibility to work in the US;
  • Excellent multitasking skills;
  • Must be computer savvy and proficient with Microsoft Office Suite;
  • Excellent communication skills and attention to detail;
  • Solid written and verbal communication skills;
  • High school degree;
  • Customer service attitude;
  • Excellent organizational skills;
  • Proficient in Microsoft Office Suite and various web based office applications;
  • Ability to be pro-active and hardworking;
  • Administrative Assistant experience a plus;
  • Able to appropriately handle confidential materials;
  • Exhibit excellent written and verbal communication skills;
  • 2+ Years Receptionist experience;
  • Associates degree preferred.