Receptionist Job Description

Receptionists are the first point of contact for visitors to organisations.

Receptionist Job Description Template

Our company is looking for a Receptionist to join our team.


  • Distributes name badges to visitors, temporary employees, etc;
  • Scheduling meetings;
  • Announcing clients as necessary;
  • Maintaining safety and security on premises along with a security officer on occasion;
  • Match clients with the right tax professional;
  • Prepare outgoing mail/packages and sort/distribute incoming mail and deliveries;
  • Assist internal departments with various projects;
  • Provide exceptional service and support to staff and visitors;
  • Take and relay messages;
  • Assist Management as necessary with administrative tasks;
  • Ensure knowledge of staff movements in and out of the organization;
  • Answering and directing phone calls on a multi-line switchboard;
  • Working directly with customers either by telephone, electronically or face to face;
  • Additional related administrative duties;
  • Assist Operations Manager in the processing of sold and closed transactions when needed and be cross trained in all transactional processes.


  • Hands-on experience with office equipment (e.g. fax machines and printers);
  • Professional business appearance and demeanor;
  • Ability to prioritize work to balance multiple projects and deadlines;
  • Ability to assess and evaluate situations effectively;
  • Oral and written communication skills;
  • Professional appearance and demeanor;
  • Proficient in Microsoft Suite: Outlook, Word, Excel, and PowerPoint;
  • Interpersonal skills;
  • Ability to communicate customers’ interests needs and requests to management and sales personnel;
  • Ability to complete inventories and order supplies;
  • Demonstrates caring and compassionate nature;
  • Highschool Diploma or GED required;
  • Associate‚Äôs Degree or Equivalent;
  • Strong Microsoft Word and Excel skills preferred;
  • Minimum of one year of office experience where similar duties were performed in a high-volume setting.