Rental Coordinator determine equipment, price, develop contract, and arrange transportation based on customers needs on a walk-in or call-in basis. Requires a high school diploma or its equivalent. Being a Rental Coordinator typically reports to a supervisor or manager. To be a Rental Coordinator typically requires 1-3 years of related experience. May be entry level if some experience in the skill. Gains or has attained full proficiency in a specific area of discipline. Works under moderate supervision.
Rental Coordinator Job Description Template
Our company is looking for a Rental Coordinator to join our team.
Responsibilities:
- Maintain a working knowledge competitor’s practices and rental rates;
- Foster customer relations to improve customer loyalty and satisfaction;
- Must wear company provided uniform (shirt) when performing the above mentioned job functions;
- Other duties as assigned;
- Maintain a record of all unfilled (lost) rental requests;
- Answer telephones and process rental requests;
- Complete rental invoicing;
- Assist in the preparation of rental reports as assigned;
- Responsibility for maintaining inventory control and security including frequent inventory counts using Imetrix barcode system.
Requirements:
- Respond to customer inquiries regarding equipment & Allies products;
- Research equipment, parts or Allied products to meet specialized customer requirements;
- Coordinate with shop staff regarding repair status and availability of equipment;
- Clear and Valid Driver’s License;
- Support sales staff demonstration and sales agreements;
- Assist with customers when necessary;
- Experience and Several Years Knowledge in the Rental Business;
- Maintain adequate product knowledge of equipment & Allied products;
- Computer Experience;
- Answer telephone and direct calls to correct individuals or departments;
- Develop sales proposals and/or presentations from customer inquiries;
- Reconcile electronic charge transactions;
- Schedule, dispatch and route vehicles for transport of equipment and Allied products.