Retail Customer Service Representative

Retail Customer Service Representative Job Description Template

Our company is looking for a Retail Customer Service Representative to join our team.

Responsibilities:

  • Resolve customer support related issues and provide customers with proper solutions to their concerns;
  • Provide excellent customer service to all clients/customers and maintain adequate appointment times;
  • Report any new customer acquisitions or account changes to the Market Manager.

Requirements:

  • Basic office etiquette;
  • Strong communication skills;
  • At least 1+ year experience in an office, retail, or other customer service environment;
  • Ability to juggle multiple tasks simultaneously.