Retail Customer Service Job Description

Retail Customer Service Job Description Template

Our company is looking for a Retail Customer Service to join our team.

Responsibilities:

  • Maintains work area in a neat and organized manner;
  • Performs other duties as assigned;
  • Greets customers and efficiently checks-out and bags purchased items;
  • Addresses customer concerns and issues or escalates them as needed;
  • Accepts responsibility and accountability for his or her money drawer;
  • Performs the Essential Duties as assigned;
  • Follows all company policies, procedures, and business ethics codes.

Requirements:

  • Professional, customer-friendly demeanor and appearance;
  • Strong customer service skills;
  • Willing to work a flexible schedule including nights and weekends;
  • Cash handling experience preferred;
  • Positive attitude and strong work ethic.