Service Agent Job Description Template
Our company is looking for a Service Agent to join our team.
Responsibilities:
- This is Part-Time (25 hours/wk) position;
- Relied upon to coordinate emergency communications to the fire and emergency response units;
- Keeps record of requests placed by guests and ensures requests are completed;
- Utilizes PBX and front office computer system;
- Accept time and charges from outside operators; deliver to Front Desk to e nsure the timely posting of these charges to the guests account;
- Refuel the vehicle and log identification number with fuel needed and mileage;
- Answers, screens, and routes outside and in-house calls, in an efficient manner, maintaining s tandards;
- Uses private branch exchange (PBX) switchboard to connect interoffice and house calls;
- This position is located in Palm Bay, Florida (zip code 32905);
- Places welcome calls to guests;
- Inspect vehicles for unidentified body damage;
- Apart from religious observations, must be available to work the following Full-Timeschedule;
- Report telephone related problems to Front Office Manager;
- Develop general hotel operational background to provide information to guests;
- Process paperwork as directed during off peak periods.
Requirements:
- Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future;
- Must be willing to accept Full-Time work;
- Must be willing and able to work in Pine Hills, FL (zip code 32808);
- Apart from religious observations, must be able to work the following schedule at this location;
- Apart from religious observations, must be available to work the following Part-Time schedule;
- Must be able to lift 30 lb. in order to assist customers;
- Must be able to work the following schedule: Wednesday 1pm-6pm and Thursday and Friday 8:30am-6pm;
- Must have six (6) months of experience handling similar job responsibilities;
- 25 hours per week;
- Must be available to work the following schedule: Friday – Sunday 7 AM – 3 PM;
- Must be willing to work in Apopka, FL (zip code 32703);
- Must be willing to work in West Melbourne, FL (zip code 32904);
- Enterprise Hays – 1104 E. 13th Hays, KS 67601 Monday – Friday 7:30AM-12:30PM and every other Saturday 9:00AM-12:00PM;
- Must be willing to accept full-time work (up to 40 hours per week).