Service Agent

Service Agent Job Description Template

Our company is looking for a Service Agent to join our team.

Responsibilities:

  • This is Part-Time (25 hours/wk) position;
  • Relied upon to coordinate emergency communications to the fire and emergency response units;
  • Keeps record of requests placed by guests and ensures requests are completed;
  • Utilizes PBX and front office computer system;
  • Accept time and charges from outside operators; deliver to Front Desk to e nsure the timely posting of these charges to the guests account;
  • Refuel the vehicle and log identification number with fuel needed and mileage;
  • Answers, screens, and routes outside and in-house calls, in an efficient manner, maintaining s tandards;
  • Uses private branch exchange (PBX) switchboard to connect interoffice and house calls;
  • This position is located in Palm Bay, Florida (zip code 32905);
  • Places welcome calls to guests;
  • Inspect vehicles for unidentified body damage;
  • Apart from religious observations, must be available to work the following Full-Timeschedule;
  • Report telephone related problems to Front Office Manager;
  • Develop general hotel operational background to provide information to guests;
  • Process paperwork as directed during off peak periods.

Requirements:

  • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future;
  • Must be willing to accept Full-Time work;
  • Must be willing and able to work in Pine Hills, FL (zip code 32808);
  • Apart from religious observations, must be able to work the following schedule at this location;
  • Apart from religious observations, must be available to work the following Part-Time schedule;
  • Must be able to lift 30 lb. in order to assist customers;
  • Must be able to work the following schedule: Wednesday 1pm-6pm and Thursday and Friday 8:30am-6pm;
  • Must have six (6) months of experience handling similar job responsibilities;
  • 25 hours per week;
  • Must be available to work the following schedule: Friday – Sunday 7 AM – 3 PM;
  • Must be willing to work in Apopka, FL (zip code 32703);
  • Must be willing to work in West Melbourne, FL (zip code 32904);
  • Enterprise Hays – 1104 E. 13th Hays, KS 67601 Monday – Friday 7:30AM-12:30PM and every other Saturday 9:00AM-12:00PM;
  • Must be willing to accept full-time work (up to 40 hours per week).