Systems Support Analyst Job Description Template
Our company is looking for a Systems Support Analyst to join our team.
Responsibilities:
- Manages the on-site technologies within each offices;
- Ensures RTO and RPO Requirements are met;
- Conducts regular audits of access, permissions, rights based on data classification;
- Manages the delivery of all projects under direct supervision;
- Provides leadership to technical systems support projects within a technology organization;
- Ensures a high level of service and support to the client;
- Identifies and elevates any issues that may result in data loss, corruption and intrusions;
- Liaises with Management from each office to ensure that their technology needs are being met;
- Monitors and proactively remediates any developing issues;
- Provides end-user technical support.
Requirements:
- Provides end-user technical support;
- Have successfully completed related post-secondary education;
- Liaises with Management from each office to ensure that their technology needs are being met;
- Monitors and proactively remediates any developing issues;
- Identifies and elevates any issues that may result in data loss, corruption and intrusions;
- Ensures a high level of service and support to the client;
- Prior experience in technology infrastructure within a multi office, multi-country setting environment;
- Manages the on-site technologies within each offices;
- Ensures RTO and RPO Requirements are met;
- Conducts regular audits of access, permissions, rights based on data classification;
- Membership in a Relevant professional association is considered an asset;
- Manages the delivery of all projects under direct supervision.