Systems Support Specialist II

Systems Support Specialist II Job Description Template

Our company is looking for a Systems Support Specialist II to join our team.

Responsibilities:

  • Manages the integration of startup and relocated facilities to the corporate network infrastructure;
  • Monitor and report on any security violations related to the unwarranted access to corporate data;
  • Regular regional travel required, and availability beyond standard business hours to address mission critical issues that may affect patient care;
  • Participate independently or with a team performing equipment upgrades or decommissioning and recycling of obsolete devices;
  • Support the mission and direction of Select Medical, both within the Information Services department and throughout the organization;
  • Help build team spirit by assisting other staff members and promoting a positive workplace;
  • Participate in relevant information sharing activities and maintain awareness of the rapidly changing environment;
  • Maintain records and documentation related to network nodes, network equipment, data cabling and location of equipment and software revisions.

Requirements:

  • Superior customer service skills;
  • Requires superior teamwork skills;
  • Operating Systems support including, but not limited to, Microsoft Windows and Apple iOS;
  • Knowledge of Microsoft productivity application suites and experience supporting browser-based technologies;
  • BS or BA or equivalent education and experience;
  • 5 or more years IS experience;
  • Excellent attention to detail;
  • Healthcare and clinical experience preferred;
  • Desktop and laptop hardware, iPad, and peripheral support experience (HP & Ricoh printers, Fujitsu scanners, etc);
  • Telephony and VoIP experience a plus;
  • Clinical device support a plus (i.e. telemetry, glucometers, RX dispensing hardware, etc);
  • Local Area Network infrastructure device (switches, routers, access points) support experience preferred;
  • Large scale multi-site IS operations experience;
  • Ability to lift up to 40 lbs;
  • Ability to effectively multi-task and adapt to changing business priorities.