Technical Support Rep Job Description Template
Our company is looking for a Technical Support Rep to join our team.
Responsibilities:
- Gather information to enter into the customer database;
- Author technical bulletins for use in training programs or tools to support efforts of the Service Center, Sales or Marketing Departments;
- Develop marketing information for product improvement or new product opportunities;
- Responsible for research and understanding of readily accessible information such as in catalogs, ATP, delivery;
- Author and maintain deviation schedules.
Requirements:
- Author technical bulletins for use in training programs or tools to support efforts of the Service Center, Sales or Marketing Departments;
- Gather information to enter into the customer database;
- Author and maintain deviation schedules;
- Responsible for research and understanding of readily accessible information such as in catalogs, ATP, delivery;
- Develop marketing information for product improvement or new product opportunities.