Teller

Tellers Tellers are responsible for accurately processing routine transactions at a bank.

Teller Job Description Template

Our company is looking for a Teller to join our team.

Responsibilities:

  • Adhering to all operational, security, risk and regulatory policies and procedures;
  • Welcoming customers to Huntington and establishing professional relationships with them;
  • Assisting members with financial transactions (i.e. deposits, withdrawals, check cashing, transfers and other transactions);
  • Advising members on the products and services of benefit to them;
  • Disburses currency to members, verifying accuracy in the computer system;
  • Provides prompt, accurate, and efficient member transactions; and handles all transactions for members with discretion and confidentiality;
  • Embrace First Interstate Bank Vision and Values;
  • Maintaining a cash drawer including taking in and giving out cash and balancing;
  • Answers questions and/or resolves complex technical problems on customer accounts;
  • Member service – look at each member’s needs individually and don’t forget to smile;
  • Fraud identification – keep your eyes out for any suspicious activity;
  • Cash handling – money isn’t clean, wash your hands regularly;
  • Promotes services consistent with the credit union sales culture;
  • Follow all credit union policies and procedures; including policies and procedures for customer identification and all BSA requirements;
  • Examine checks deposited and determine proper funds availability based on regulation requirements and complete Hold Notices.

Requirements:

  • Customer service focus with experience handling complex transactions across multiple systems;
  • HS Diploma or GED;
  • A valid firearms permit OR ability to pass applicable firearms licensing requirements;
  • Be at least 21 years of age;
  • Ability to perform accurate cash transactions;
  • Must have flexibility to deal with changing work hours and locations as needed;
  • Demonstrated member service skills;
  • High School Diploma or G.E.D. and related work experience normally obtained in a member service and cash handling position;
  • Maintain a good attendance record;
  • Dependable;
  • Versatile and flexible;
  • Ability to Stand for extended periods of time;
  • Previous cash handling experience;
  • By remaining alert, assists in identifying and minimizing Bank’s exposure to losses due to fraud;
  • Be knowledgeable about our products and services.