Installation Manager manages team of installers who are responsible for installing, servicing, and repairing structures and major components. Schedules and oversees the installation of products. Being an Installation Manager ensures adherence to contract specifications and established policies and procedures. May require a bachelor’s degree. Additionally, Installation Manager typically reports to top management. The Installation Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be an Installation Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required.
Installation Manager Job Description Template
Our company is looking for a Installation Manager to join our team.
Responsibilities:
- Management of the sales agenda for the Installed Program to ensure budget plus performance;
- Performs audits of the following on a daily, weekly and monthly basis: P&L Review;
- Jobsite safety audits;
- Electronic job-file audits;
- Recruitment of subcontractors;
- Responsibility for new IM training;
- Hiring, recruiting, retention and training needs for operations installation staff;
- Works with operations teams with MPC process;
- Promotes the securing of change orders;
- Leading a Team of Experienced Installers;
- Supervise performance of field installation staff and responds to escalated issues in field;
- Manage installation projects for prevention of project slippage;
- Follows up on customer satisfaction issues and drives resolution;
- Oversees installation delivery and COSC/COFS completion;
- Coordinate with several departments related to installation projects.
Requirements:
- Possess excellent verbal, written communication and follow-up skills;
- High School Degree or equivalent required, Bachelor degree preferred;
- Possession of valid state issued driver’s license required;
- Experience with any or all of the following preferred: Software House, Lenel, Open Options, AMAG, S2, Bravo, Milestone, Exact and ONSSI;
- 5 – 7 years of experience in Engineering or Project Management (techniques & tools);
- Must be organized and detail oriented;
- Self-motivated with the ability to motivate and influence others;
- Ability to travel to job-sites as needed (overnight travel maybe required for work at remote site projects, meetings, and/or training);
- Must be able to manage multiple tasks while meeting strict deadlines;
- Strong, planning and reporting skills;
- Ability to establish and maintain effective working relationships with both internal and external customers;
- Proficient with MS Office Suite (Excel, Outlook, PowerPoint, Project, SharePoint and Word);
- Strong decision making and analytical abilities;
- Possession of state specific licensing (i.e. Class D or Alarm Installer etc.) or ability to apply and hold license once in position.