Retail Team Lead Job Description

Retail Team Lead Job Description Template

Our company is looking for a Retail Team Lead to join our team.

Responsibilities:

  • Acquainted with sales items and procedures in order to provide accurate information to customers that can enhance sales transactions;
  • Assists with store operational duties including inventory, ordering, training, opening and closing the store;
  • Acts as liaison between store associates and store leadership to address concerns, issues, and suggestions from both parties;
  • Assists leadership team with planning, implementing, and maintaining visual merchandising brand standards.

Requirements:

  • Excellent verbal, written, and interpersonal communication skills;
  • Ability to lead, motivate and promote a team environment;
  • Ability to build and maintain good rapport with internal and external customers and handle situations with confidence, tact and resourcefulness;
  • Must be polished, polite and professional;
  • Dependable with open availability and flexible to work nights, weekends and holidays;
  • Strong desire and ability to serve customers and solve problems;
  • Flexible, adaptable with the ability to work under pressure to meet deadlines in a fast paced environment;
  • Detail oriented with the ability to manage multiple tasks simultaneously.