Spa Front Desk Coordinator Job Description Template
Our company is looking for a Spa Front Desk Coordinator to join our team.
Responsibilities:
- Submits all paperwork and financial reporting, including payroll, in accordance with WTS International policy;
- Assists in conducting orientations including an introduction to the facility, services, programs, policies, and procedures;
- Ensures that all Front Desk staff are implementing WTS International’s Basics-To-Excelence program;
- Helps ensure that the facility is only accessed by actual members and/or guests, and that it is safe and secure at all times;
- Assists in developing the staffing schedule to ensure adequate coverage;
- Assists staff with lifting and storing facility equipment, furniture, and products to help maintain facility and prepare for special events;
- If applicable, works with Property Management Company to address resident questions and concerns;
- Other duties as assigned;
- Supervises effective daily operations including opening and closing procedures, facility inspections, and general facility maintenance;
- Assists in the training, and supervision of all front desk staff.
Requirements:
- Ability to lift up to 25 lbs;
- Efficient, well organized, and able to handle a variety of duties simultaneously;
- Energetic, enthusiastic and motivational;
- Professional manner, discretion, and appearance;
- College degree or comparable work experience;
- This position required the ability to stand, stoop, kneel, crouch, bend, walk, and talk;
- The employee is regularly required to use hands to finger, handle, feel or operate objects, tools, or controls; and reach with hands and arms;
- Normal work hours: Varied to include nights, weekends, and holidays;
- Excellent verbal and written skills;
- Proficient in appropriate computer skills and office equipment;
- CPR/First-Aid Certified, if required by the client;
- Able to show initiative and make decisions;
- Ability to stand for long periods;
- Effective leadership skills and a strong work ethic;
- Creative in marketing, promotion, and programming.