Tasting Room Associate Job Description Template
Our company is looking for a Tasting Room Associate to join our team.
Responsibilities:
- Greet all visitors to the winery/tasting rooms and pour wines for tasting and enjoyment;
- Assist with hospitality special events as needed;
- Represent brand at outside functions as needed;
- Acquire and maintain thorough knowledge of both William Church and Cuillin Hills wineries, and their wines;
- Assist in maintaining appearance and cleanliness of all facilities;
- Create a warm and memorable experience for the guests, building brand loyalty;
- Assist with display and stocking of retail items and wines;
- Perform other duties as required including assisting other departments as needed;
- Describe wine club options; promote and procure tastings, glass pours, bottle-sales and memberships to customers;
- Provide general tourist information;
- Handle routine sales transactions using OrderPort point of sales system; account for daily sales.
Requirements:
- Professional appearance and demeanor;
- Demonstrated ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals;
- Must be 21-years-old;
- Must be able to work weeknight events and weekends;
- Must be able to stand and walk for extended periods as required by job duties;
- Strong organizational, problem-solving, and analytical skills;
- Proficient on the computer (familiarity with POS systems desired);
- Must be able to lift up to 50 lbs on a regular basis and coordinate multiple tasks simultaneously;
- Professional, personable, welcoming, with excellent hospitality and customer service focus;
- Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm;
- Must be able to bend, squat, climb, push, stoop and crouch repeatedly;
- Wine related experience helpful, including knowledge of wines and wine production;
- Excellent oral communication skills.