Courtesy Clerk

Courtesy Clerk Job Description Template

Our company is looking for a Courtesy Clerk to join our team.


  • Must be at least 16 years of age;
  • Basic understanding of the English language, which includes the ability to communicate and read basic instructions, schedules and signage;
  • Basic problem solving abilities;
  • Excellent communication skills with a warm and welcoming personality;
  • Ability to multitask and assist guests with questions;
  • Sense of urgency in a fast-paced work environment;
  • Assisting in other duties, as assigned;
  • Filling all bag slots and supplies necessary for efficient front-end operations;
  • Adhere to Heebs personal hygiene policies;
  • Gain and maintain knowledge of products sold and be able to respond to questions and make suggestions about products;
  • Assisting with price checks and product go-backs;
  • Assisting with general housekeeping duties as assigned;
  • Knowledge of cross contamination controls.


  • Ability to handle stressful situations;
  • Effective communication skills;
  • Knowledge of basic math (counting, addition, and subtraction);
  • Must be at least 16 years of age;
  • Current food handlers permit once employed;
  • Must be able to meet the minimum physical demands of the position;
  • Must be 16 or older;
  • able to deliver friendly, courteous, prompt customer service;
  • able to remain physically busy throughout your shift;
  • able to write, speak, hear, and understand the spoken word to respond promptly to pages, requests, team members, and guests;
  • able to be on your feet for long periods of times;
  • able to work as a team with others;
  • Able to lift up to 50 pounds.