Director of Quality Management

Director of Quality Management Job Description Template

Our company is looking for a Director of Quality Management to join our team.


  • Provides reports to and keeps senior management informed of the operation and progress of quality efforts, issues, and trends;
  • Training on the CQI process, plans, tools and responsibilities for participants at varying levels of the organization;
  • Performs other duties as requested by the COO; attends and/or conducts meetings; prepares reports; completes surveys and forms as required;
  • Ensures quality audits, analyzes results and makes adjustments for improvement;
  • Creates and maintains effective interpersonal working relationships and functions as a member of the leadership team of InVision Human Services;
  • Participates on various committees within IHS or its subsidiaries as needed;
  • Evaluates the organization, its systems and processes to ensure consistency and maximum effectiveness;
  • Remains informed and up to date on current trends, regulations and best practices in the in quality management arena;
  • Develops data collection methods, extracts and analyzes data as required;
  • Develops, maintains and revises relevant policies and procedures for the general operation of the company’s continuous quality improvement initiative;
  • Develops and oversees the implementation of corrective action plans as it relates to the company’s CQI;
  • Reports immediately any discrepancies related to the use of personal or company funds.


  • Organizing monthly interdisciplinary QAPI Team meetings with activities per QAPI Calendar;
  • Completing monthly quality related data entry, analysis and reporting;
  • Focusing on the importance of employee training and education in the work place;
  • Coordinating all survey activities to assure that the facility maintains accreditation, certification, and licensure;
  • Assisting Medical Director and Quality Program Director with development and implementation of medical staff quality improvement activities;
  • Leading hospital team in the performance of RCA at least annually and for every level 3-4 incident, unless otherwise indicated;
  • Previous experience in Quality Improvement, with Statistical Process Control experience and computer skills preferred;
  • Certified Professional in Healthcare Quality (CPHQ) preferred;
  • Demonstrates familiarity with accrediting standards, including TJC and CARF preferred;
  • Current state licensure as a Registered Nurse (RN) required;
  • Logical thinking and analytical skills required;
  • Ability to write reports, business correspondence, and procedure manuals;
  • Ability to effectively present information to senior management, public groups, and/or Boards of Directors;
  • Customer oriented (internal and external) with exceptional interpersonal, communication, and leadership skills;
  • Ability to work with mathematical concepts such as probability and statistical inference.