Marketing Automation Specialist Job Description

Marketing Automation Specialist Job Description Template

Our company is looking for a Marketing Automation Specialist to join our team.

Responsibilities:

  • Marketing Automation Platform expert;
  • Understand and follow email and marketing automation processes including workflow documentation and QA testing;
  • Meet or exceed internal SLAs and seamlessly coordinate across time-zones as needed;
  • Report on critical email and marketing automation campaign metrics;
  • Keep up-to-date on email and marketing automation best practices with regard to marketing automation capabilities, testing and projected results;
  • Ensure responsive/mobile email, landing page and form designs meet brand standards as well as being cross-browser and cross-device compatible;
  • Understand nurture programs as it pertains to execution of email and marketing automation campaigns;
  • Develop and manage digital templates (emails, landing pages) within the marketing automation platform.

Requirements:

  • Proficiency in HTML and CSS;
  • Experience with Marketo, particularly Design Studio;
  • Experience with email marketing for ecommerce as well as demand generation;
  • Intermediate skill in Microsoft Word and PowerPoint, at a minimum;
  • Candidate should expect to work normal business hours but be willing to work outside of normal business hours on occasion;
  • Superior written communication skills;
  • Willingness to go above and beyond to meet deadlines and maximize efforts;
  • Strong interpersonal skills to guide and mentor team members and work well with clients and teams in a variety of settings;
  • Outstanding verbal and written communication skills with strong attention to detail – messaging skills are essential to this role;
  • Advanced skills in Excel, including Pivot tables;
  • Preferred experience with Salesforce (lightening edition) and Salesforce Marketing Cloud;
  • Open and transparent communication style with a positive and results-oriented attitude under pressure;
  • Detail oriented with strong analytical and business problem-solving skills, including customer segmentation;
  • Strong process orientation and attention to detail;
  • Bachelor’s degree (B.S. or B.A.) from a four-year college or university.