Hospital Security Officer FT Job Description Template
Our company is looking for a Hospital Security Officer FT to join our team.
Responsibilities:
- Interface with client executives, physicians, client staff, patients, and visitors in a friendly and helpful manner;
- Maintain confidentiality of all information and data;
- Assist the on-duty Shift Supervisor in filling open posts;
- Ability to analyze problems, determine root causes, and identify and determine results oriented solutions;
- Distribute all security and/or emergency information in a timely manner;
- Initiate entering all calls for service into the incident reporting system;
- Immediately report any call offs to the on duty Shift Supervisor;
- Entering all requests for service into the dispatch log;
- Assist in communicating policies, announcements and job openings to assigned personnel;
- Correctly completing appropriate paperwork in a timely manner;
- Demonstrated ability to safely and responsibly use, store, and maintain assigned equipment;
- Answer all in-coming security and/or emergency telephone and radio calls in a timely manner;
- Handle any escalated security issues or emergency situations appropriately;
- Ability to handle typical and crisis situations efficiently and effectively;
- Performs all other related duties and responsibilities as assigned or required.
Requirements:
- Ability to provide quality customer service;
- 7 Years of verifiable experience, with 3 years in security, customer service or related field;
- Must be able to read and understand all operating procedures and instructions;
- Intermediate computer skills to utilize innovative, wireless technology at client specific sites;
- At least 18 years of age;
- Ability to maintain satisfactory attendance and punctuality standard;
- Remain flexible to ever changing environments; adapt well to different situation; as well as have flexible availability outside of regular schedule;
- Must be able to frequently prepare written reports and logs in neat, legible handwriting; may require computer skills;
- Valid guard card/license, as required in the state for which you are applying;
- As a condition of employment, employee must successfully complete a background investigation and a post-offer/pre-employment drug/alcohol test;
- Neat and professional appearance;
- Must be able to handle pressure of working with high volume general public (constantly to occasionally depending on assignment);
- Ability to handle both common and crisis situations at the client site, calmly and efficiently;
- High school diploma or Verifiable High School Diploma or GED (Certificates of Completion not acceptable);
- Must display exceptional customer service and communication skills.