Apartment Leasing Agent Job Description Template
Our company is looking for a Apartment Leasing Agent to join our team.
Responsibilities:
- Manage lease renewal process;
- Communicate all lease and community policies to new and current residents;
- Follow up with all leads and prospects that did not lease;
- Seek out new residents by creative marketing techniques;
- Respond timely to all calls, emails and site visits;
- Ensure apartments are move-in ready by inspecting, and adding last minute touches when appropriate;
- Greet prospective residents and work with current residents to resolve concerns and submit service requests;
- Tour the community & vacant apartment homes, knowledge of community floor plans;
- Oversee and ensure the accurate completion of application and lease paperwork;
- Adhere to marketing campaigns as-needed;
- Answer the phone, maintain organized and proper filing systems, etc;
- Detailed knowledge of the apartment community, its amenities and the surrounding neighborhood;
- Documentation, review and follow-up of daily traffic, phone calls, emails and property visits via prospective resident guest cards;
- Ensuring that available apartment homes are rented in a timely manner;
- Maintaining awareness of local competition, market conditions and trends.
Requirements:
- Have dependable transportation to and from work;
- 6 Months Multifamily Industry experience;
- Ability to work weekends;
- Maintain a friendly and customer service oriented approach to co-workers and customers;
- Have a strong work ethic with reliability and dependability;
- Property Management Software Knowledge (Yardi, OneSite, BlueMoon, etc.);
- Knowledge of Fair Housing Laws;
- Fluent in both Spanish and English;
- Ability to work day, weekend, and evening hours as required;
- Ability to communicate effectively both in writing and verbally;
- Basic computer knowledge including Microsoft Word, Outlook, Excel and exposure to social media.