Apartment Leasing Consultant Job Description Template
Our company is looking for a Apartment Leasing Consultant to join our team.
Responsibilities:
- Respond timely to all calls, emails and site visits;
- Ensure apartments are move-in ready by inspecting, and adding last minute touches when appropriate;
- Provide excellent customer service to residents;
- Other duties as assigned;
- Show and lease apartment homes to prospective residents;
- Ability to seek educational opportunities and self-improvement for personal growth and development;
- Maintain work areas and office in clean and orderly manner;
- Thorough knowledge of lease terms, specifications, and all community policies;
- Develop and maintain an on-going resident retention program under direction of Property Manager;
- Inspect models and available “Market Ready”, communicate related service needs to Property Manager;
- Responsible for reporting unusual or extraordinary circumstances regarding the property or residents;
- Prepare and submit application materials for approval;
- Follow up with prospects after viewing homes or submitting applications;
- Prepare service requests;
- Removing bulk trash (including appliances).
Requirements:
- Have dependable transportation to and from work;
- Have a strong work ethic with reliability and dependability;
- Property Management Software Knowledge (Yardi, OneSite, BlueMoon, etc.);
- Ability to work weekends;
- COMPLETION OF FREE BG Tomorrow’s Talent™ Class may be required;
- If no apartment leasing experience, sales/marketing/customer service experience required;
- Ability to communicate effectively both in writing and verbally;
- Ability to work day, weekend, and evening hours as required;
- College degree preferred;
- Bilingual – Fluent in Spanish / English preferred;
- General knowledge of all aspects of maintenance repair and service;
- Position requires extensive administrative and organizational skills; ability to organize and prioritize work;
- Affordable Housing and LIHTC/section 8 experience strongly preferred;
- Ability to work on several projects at once while continuing to perform day-to-day activities;
- Valid driver’s license.